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ParentPay Information
About ParentPay
Our Trust schools are cashless and use ParentPay, a secure online payment system, to accept payments for lunches, trips and more. Any amount of money can be paid into your account, which is saved within the system, until a purchase has been made. The system allows you to monitor balances online, as well to see what food choices your child has made. You are able to make payments using your debit or credit card, or bank transfer.
You will receive a letter when your child joins one of our Trust schools, with details on how to set up your ParentPay account. This will be issued shortly before or after they start at one of our schools. Lunch money can also be topped up through a local PayPoint store, if you do not have internet access – please contact our finance team or the school office(s) to request a PayPoint barcode letter.
To ensure that our school budgets are not adversely affected by the cost of school meal debt, we will seek prompt corrective action to recover the debt and inform parents as soon as possible to prevent the debt balance growing. If you are struggling to afford the cost of school meals, please contact the school office to discuss this further, so we are able to support you.
For guides and further information on using ParentPay, please watch the instructional videos below.